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Start Winning with Purpose

Companies like Google, Tesla, Apple, Nvidia, Alphabet, and Microsoft have all exceeded the $2 trillion market cap by leveraging their purpose. These organisations have not only defined clear purposes but have also embedded them deeply into their operations, driving innovation and growth. Google: With the purpose “to organise the world’s information and make it universally accessible and useful,” Google has revolutionised access to information and continuously innovated to maintain its leadership.

Winning with Purpose

If purpose weren’t crucial, Fortune 500 companies wouldn’t be leveraging it so effectively. We previously highlighted examples such as Tesla and Patagonia, which have grown significantly guided by their clear, compelling purposes. However, having a well-crafted purpose is just the beginning. To truly win in the marketplace, organisations must go beyond words and ensure that purpose drives every action and decision.

How to Create a Purpose that Heralds Significant Growth

The first step in creating a purpose is to see it not as a mere initiative but as an integral part of your growth strategy. Purpose is the company’s reason for existing, a concept that transcends social responsibility or corporate trends. It’s about understanding the wider ecosystem in which your organisation operates, examining what you currently do, what you have the potential to do, and identifying opportunities to add value or solve problems.

EXPLORING THE PIVOTAL ROLE OF PURPOSE IN BUSINESS GROWTH 

As the saying goes, “If you don’t know where you’re going, any road will get you there.” This highlights the importance of having a clear purpose before embarking on any journey, including in business. Purpose serves as a guide that directs all efforts and strategies towards a meaningful goal. For customer-centric organisations, having a compelling purpose is not just beneficial—it is essential for thriving in a competitive marketplace. Why is purpose crucial for Customer-Centric Organisations?

IDENTIFYING YOUR PURPOSE

I often hear people say stuff like they have no idea where their passions lie or no clue what their purpose is. Others say they are still “searching” for their passion or purpose. Well, we should start with differentiating what purpose is and what passion is. Look at purpose this way. It is using all […]

PURPOSE SHOULD BE AT THE CENTRE OF COMPANY STRATEGY

There are a few strategic choices at the disposal of organisations if they intend to grow. Organisations can for instance create new markets by developing their brands into new categories, new price points and even new geographies. They can acquire new capabilities and brands to serve broader stakeholder needs. They can also change the game […]

REFLECTING ON CUSTOMER EXPERIENCES: THE INTROSPECTION PHASE

The Introspection Phase is not necessarily more important than the other phases, but it is critical because it reflects the culmination of the entire customer journey. A positive reflection can lead to organic and sustainable business growth. Often, satisfied customers skip the first two phases for new customers through strong word-of-mouth, creating a multiplier effect. 

Why Customer Experience Beats Price Wars in Achieving Business Success 

Recently, the CEO of Nigerian Airline Air Peace Allen Onyema expressed concerns over international competitors lowering their prices to frustrate them out of business. This scenario prompts the question: Is price the only way to compete? Instead, focusing on what customers truly value—be it more generous luggage allowances, empathetic customer service, local delicacies, or unique concierge services—can differentiate an airline in a crowded market. 

SELF-LEADERSHIP & MASTERING RESILIENCE

Amidst prevailing uncertainties today, many grapple with discovering their purpose, achieving ambitions, or simply regaining stability. This juncture demands introspection and the exercise of self-leadership, which I interpret as the deliberate process of managing one’s internal fortitude to uplift oneself, leveraging available resources for support throughout the journey. Within this article, I aim to explore three pivotal aspects: oneself, one’s support system, and potential detractors.