Strategy

“Solving problems is very underrated skill in business. Most sales associate just want to sell an item and move on. They avoid resolving problems like it’s a pothole. Employers must also reward solving problems like they reward sales volumes. One of the many ways to brand loyalty is by handing and solving problems. And they usually come in form of mistakes, negligence and the like. The good thing is that customers will quickly forget your mistakes as soon as you resolve it”