Skip links

Strategy

SIGNS YOUR CUSTOMERS CARE

Many customers care about your business. Not all customers are “pyschos” looking for the slightest slip up to drag your business’s reputation on social media. It is your job to identify them, listen and look to address their concerns. Do not squander the valuable 20%.

MANAGING PEOPLE

When the topic “managing people” comes up, bosses, entrepreneurs and other business will usually wince and roll their eyes. Their