DEAR CREATIVE, AI IS A FRIEND NOT FIEND 

However, it is important to recognize that AI should be used as a complement to original work or idea, not a replacement. While AI can generate ideas and suggestions, it is not yet capable of producing truly novel and groundbreaking concepts. The true essence of creativity still lies within the human mind, with its capacity for imagination, emotion, and intuition. AI should be seen as a tool to enhance and amplify your creative prowess, rather than overshadow it. 

 LEARNING WHEN TO SAY NO: A KEY TO SUCCESS 

Saying no enables us to be more discerning, allowing us to carefully evaluate each opportunity and choose those that align with our aspirations and values. This is not to say that we should only opt for opportunities that is within our comfort zone, but more of discerning what’s a distraction than an opportunity. 

CUSTOMER EXPERIENCE: WHY GETTING IT RIGHT IS CRITICAL FOR BUSINESS SUCCESS

In today’s highly competitive business landscape, customer experience (CX) has emerged as a key differentiator for companies across industries … Customers come to businesses with certain expectations regarding the products or services they receive. Handling these expectations is crucial to building trust and establishing a long-term relationship with customers. Even if the solution to their problem is not immediately apparent, it is essential to reassure customers …

WHY PLAYING THE BLAME GAME WILL GET YOU NOWHERE 

How do you know when you are a MVP in the blame game? I should start with this question. Why did the project go south? The team sucks, the weather did not help, the contractors were incompetent, plus the vendors did not arrive early. The customers too were unrealistic, rude, and entitled. If that is your answer, you may be that MVP. Everyone, excluding you gets a fair share of the blame. I always say this to my colleagues. Even when we think we are right all the time and others are always wrong, we need to look within…

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HOW YOUR GREAT IDEAS CAN TAKE FLIGHT 

Having great ideas is one thing but bringing them to life and making them take flight requires more than just sending an email or jotting down notes at your desk… If you want to see your bold ideas soar, (I am referring to ideas that have been meticulously scrutinised to have the potential to provide value for customers and the organisation). Here are a few actions I suggest …